Thursday, March 24, 2005

Getting your email into the Inbox!

Every company sending large volumes of commercial or transactional email struggles with a hidden issue: email deliverability. Aware of it or not, nearly 20 percent of email gets blocked or filtered by ISPs and corporate system administrators. Whether email is sent in-house or through an ESP, non-delivery erodes response rates and program effectiveness.

To determine how email deliverability affects your email program, there are several things you need to do:
  • Understand the factors that contribute to blocking & filtering
  • Monitor your program delivery to learn the extent of problems
  • Uncover the root causes of your specific issues
  • Ensure your technical infrastructure meets required standards
  • Build relationships with ISPs to help resolve delivery